Everyone's resources have been affected by the COVID-19 pandemic. You can help prevent located delays by pre-marking your proposed dig area in white and notifying 811 of your planned excavation with as much lead time as is possible in your state.
To learn more about Xcel Energy’s response to COVID-19, click here. |
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To reach your state's underground utility locate service/one-call center, call 811 or visit their online site by clicking on your state's name below. |
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The required "business day" wait time for each state is as follows (excludes weekends and legal holidays): |
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In case of emergency, call 911 and Xcel Energy: |
Electrical Emergencies: 800-895-1999 |
Natural Gas Emergencies: 800-895-2999 |
CO and TX only: Gas Transmission Pipeline |
Emergencies: 800-698-7811 |
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Xcel Energy is a founding member of the Gold Shovel Standard, which is a first-of-its-kind, two-part excavation safety program. The program both certifies an excavator's policies and procedures against the Gold Shovel Standard, and publishes a score or rating, known as an EICO™ score, which is an ongoing measure of an excavator's excavation-safety worthiness. It is a novel and ambitious program on a North American scale to dramatically reduce damages from excavation to buried asset networks. To find out more about the Gold Shovel Standard, please visit goldshovelstandard.org/industry/excavators. |
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